Back
Home Agenda Hotel Sponsors Speakers FAQ

Advancing Municipal Leader Courses

Local Government Federal Credit Union, Raleigh, NC  
Wednesday, August 23, 2023 9:00 AM - 5:00 PM   iCalendar Eastern Standard Time

Fees:  Courses listed below, will be $60 each for both members and non-members. There will be a morning and afternoon course. 

**Check-in begins at 9:30 am

 

AM Session  10:00 am - 12:00 pm

Municipal Finance: Ten Keys to Effective Oversight of your Municipality’s Financial Management Program
 

Overview

Municipalities provide a range of services for its citizens. Sound financial management practices are critical to being able to provide for those services. Local government/elected boards have the fiduciary responsibility to ensure public funds are used in the manner required under law and enhance the quality of life and well-being of their communities. This course, based on the “Ten Keys to Effective Board Oversight” by Perry James with NCLM, provides local leaders with practical tips and best practices they should consider as they implement their roles.  

Instructor:  Perry James, Municipal Accounting Service, Senior Consultant, NCLM

Participants will receive a Certificate of Completion. This course meets two hours of requirements under GS 160A-148 for municipal managers.

 

PM Session 1:00 pm - 3:00 pm
Excellence in Municipal Customer Service

Overview 
This course provides valuable information for municipal officials and staff relating to the proper role that customer service plays in local government. Participants will explore ways to move from average customer service to excellent customer service and will examine internal policies and procedures that hamper and support customer service at its best. 

Participants will receive a Certificate of Completion.
Instructor:  Vickie Miller, Learning and Development, Director, NCLM

Complimentary Luncheon - 12:00 pm - 1:00 pm

Parking is also complimentary at the LGFCU Quorum Center - Entrance off of Harrington Street

 

Perry James, CPA
Municipal Accounting Service, Senior Consultant, NCLM

Perry James is employed as a Senior Consultant for the North Carolina League of Municipalities, responsible for initial development and assistance on the League’s new Municipal Accounting Services (MAS) Program. He developed major parts of the MAS program designed to provide new government specific software and accounting assistance to many small governments in North Carolina. Previously, he was a Municipal Operations Consultant with the League, serving primarily the mid to northeast territory of the state. Perry joined the League after retiring in 2017 from the City of Raleigh where he was the Chief Financial Officer, also serving for a period as the Interim City Manager. Perry is a CPA and belongs to the N.C. Association of CPA’s and the American Institute of CPA’s.

Mr. James graduated from the University of North Carolina at Chapel Hill. He has served on the Board of the Government Finance Officers Association (GFOA) and was President of the North Carolina GFOA.  Mr. James is also the author of the booklet Ten Keys to Effective Governing Board Oversight that is the basis for this session.

 

Vickie Miller
Learning and Development Director, NCLM

Vickie Miller is the Director of Learning and Development for the North Carolina League of Municipalities. Miller is Responsible for leading, managing, and delivering the League's training and education programs for elected and municipal officials. Miller has a distinguished career that has placed a focus on helping others. She has held many roles including Grassroots Coordinator for the NCLM, Executive Director for the 501(c)3 North Carolina Operation Lifesaver, and Director of Community Investment and Assistance where she oversaw the state Community Development Block Grant program for the North Carolina Department of Commerce with responsibility for an annual appropriation of $45 million and a grant and loan portfolio over $200 million.

Miller holds a Bachelor of Arts and a Master’s degree from the University of North Carolina Chapel Hill. She holds the Certified Public Manager designation from the North Carolina State Office of Personnel, the Certified Housing Development Professional, the Certified Finance Development Professional from the National Development Council, and the County Municipal Administration certification from the UNC School of Government.

Meeting Location

Local Government Federal Credit Union  

323 W Jones St
Raleigh, NC 27603-1365
(919)755-0534

Map & Directions

Please email events@nclm.org with any registration questions.