The DifferenceMaker Leader | On-demand course
Virtual - On-Demand, NC
Sunday, February 01, 2026
- Thursday, December 31, 2026
iCalendar
Eastern Standard Time
Note: The dates above represent the time available to complete this course. There is no set date for this training. It is on-demand, will be delivered to your NCLM account upon registration, and can be completed at your convenience.
This free course explores key leadership expectations for local officials, including how to make decisions under pressure, navigate public criticism, and build trust through transparency and storytelling. Learn practical strategies to strengthen community confidence.
Course Objectives
- Identify the leadership qualities communities expect from public officials and understand why they matter.
- Apply a framework for making clear, calm decisions under pressure.
- Differentiate between criticism of a decision and criticism of a person, and respond with transparency.
- Use openness and storytelling to strengthen public trust and highlight municipal work.
AML Credits: 1