Frequently Asked Questions
What is the registration fee cancellation policy?
The Association must receive written cancellation of your sponsorship, via e-mail, by July 24, 2023 to be eligible for a refund. Sponsorships may not be cancelled after July 24, 2023 - payments made for these sponsorships are nonrefundable.
What is the hotel reservation cancellation policy?
All hotel reservations must be guaranteed with a first night's guestroom deposit plus tax. Please review the hotel's cancellation policy on their website, should your reservation need to be cancelled.
Are there hotel parking fees?
$16.00 overnight self parking and $22.00 overnight valet parking
Where do we send a copy of our company logo?
Please send an .eps (preferred) or high resolution .jpeg file of your company logo no later than Monday, July 24th. The logo will be displayed on a powerpoint slide at conference. Please email logo to: events@nclm.org
How do I ship exhibit display items to the convention center?
Click the following link: Shipping Instructions